Shipping Policy – Pawsome Companions Ltd (UK)

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  • Shipping Policy – Pawsome Companions Ltd (UK)

1. Fast & Reliable UK Shipping

At Pawsome Companions Ltd, we’re committed to delivering your pet products quickly, safely, and reliably across the United Kingdom. Whether you’re ordering pet food, toys, grooming supplies, or accessories, our UK shipping service ensures your purchase arrives on time and in perfect condition.


2. Processing Time

✔ Orders are processed within 1–2 business days
✔ Orders placed on weekends or UK public holidays are processed on the next working day
✔ You’ll receive an email confirmation once your order has been dispatched

We pride ourselves on speedy processing so your furry friends never wait!


3. Shipping Methods & Delivery Times

We use trusted UK couriers to deliver your parcels:

📦 Standard Delivery (UK Mainland)

  • Delivery Estimate: 2–4 business days
  • Affordable and reliable for everyday orders

🚚 Express Delivery

  • Delivery Estimate: 1–2 business days
  • Ideal for urgent pet needs

🚨 Next Day Delivery (Order by 12:00 UK Time)

  • Order before midday for next-day delivery

Delivery times are based on stock availability and order verification.


4. Shipping Charges (UK)

We offer competitive UK shipping rates:

  • Free Standard UK Shipping on qualifying orders over £50
  • Standard Shipping: £3.99
  • Express Shipping: £6.99
  • Next Day Delivery: £9.99

Shipping costs are calculated at checkout and based on your delivery address.


5. Shipping Areas Covered

We deliver throughout:

📍 England
📍 Scotland
📍 Wales
📍 Northern Ireland

For UK offshore islands or remote locations, delivery times may vary and additional charges may apply.


6. Order Tracking

Once dispatched, you’ll receive:

✔ A shipping confirmation email
✔ A tracking number to monitor your parcel status online

Track your order easily via our courier partner’s website for peace of mind.


7. Packaging & Care

Your pet products are packaged with care to protect contents during transit. We use robust, eco-friendly packaging where possible because we care for pets and the planet.


8. Missing or Damaged Items

If your delivery is:

Lost in transit
Damaged on arrival
Incorrect

Please contact our UK Customer Support team within 48 hours of delivery. We’ll resolve your issue quickly—whether that means a replacement, refund, or next steps.


9. International Shipping

Currently, we ship within the UK only. If you’re outside the United Kingdom and wish to order, please check back soon as we expand our delivery network.


10. Why Choose Pawsome Companions Ltd UK Shipping

✅ Fast UK delivery
✅ Competitive shipping rates
✅ Easy tracking & updates
✅ Trusted courier partners
✅ Dedicated customer support


Questions About Shipping?

If you need help or have a specific delivery request, contact our support team at info@pawsomecompanions.co.uk or call +44 (0)1234 900 292


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